Homeshoring Agents Better for Environment

USA -- Home based customer service agents can save approximately $24,000/year in commuting costs, according to research conducted by VIPdesk, a virtual customer care services company. According to the report "How Bringing Customer Service Jobs Home Results in Greener Pastures" serving customers from home can also result in less air pollution, and less use of electricity.

Mary Naylor, Founder and CEO of VIPdesk said: "As gas prices creep towards $5/gallon, more and more organizations are looking at telecommuting and work-at-home programs as a viable alternative to the traditional office-based structure."

"Time and time again, homeshored customer service agents demonstrate remarkable results, and there is no reason for any organization with an interest in helping the environment not to consider transitioning their customer service function from a traditional brick-and-mortar call center to the home-based model."