The Board of Certification/Accreditation (BOC) has reached another remarkable milestone, earning its twelfth Stevie Award since 2013.
This year, BOC proudly won a Bronze Stevie Award, recognized in the esteemed “Thought Leadership in Customer Service” category at the Stevie Awards for Sales & Customer Service.
What Makes this Achievement Significant
The “Thought Leadership in Customer Service” category honors organizations that excel in creating meaningful, knowledge-rich content and consistently enhance the customer experience. For BOC, this award underscores the success of its customer service strategy, which is deeply rooted in teamwork, constant innovation, and an obsession with customer-centricity.
Judi Knott, BOC’s President & CEO, said: “We are incredibly proud to receive this award for thought leadership in customer service. This recognition reflects BOC’s unwavering commitment to excellence and prioritizing our customers. By staying attuned to industry trends and using feedback tools like our Net Promoter Score survey, we create content that drives our customers’ success. As a result, they can trust BOC as a dedicated partner committed to advancing their knowledge and expertise.”
A Legacy of Commitment and Excellence
For over 40 years, BOC has distinguished itself as an innovator in healthcare certifications and accreditations. This latest win complements BOC’s legacy of ensuring high-quality service while continually pushing the boundaries of excellence.
At the heart of BOC’s strategy is its commitment to engage with its audience through meaningful partnerships, robust resources, and innovative solutions. Adding this Stevie Award to its accolades further strengthens BOC’s position as a leader in delivering world-class customer service.
What This Means for BOC’s Customers
BOC’s recognition for thought leadership is more than just an award. It’s a testament to its dedication to creating a client-first environment where feedback is valued and educational content empowers businesses. Customers can expect BOC to consistently go above and beyond—not only in offering certifications and accreditations but also in fostering professional growth that helps them excel in their sectors.
About the Stevie Awards
The Stevie Awards for Sales & Customer Service are widely regarded as one of the world’s premier honors for recognizing excellence among customer service, sales, and business development professionals.
With nine global programs, the Stevie Awards received over 12,000 entries annually across 70+ nations. What makes the awards unique is the rigorous judging process undertaken by over 1,000 experts globally, who evaluate submissions for their innovation, impact, and excellence.
Looking Ahead
BOC’s approach to excellence doesn’t stop here. As a champion of industry thought leadership, BOC say they will continue to explore new ways to support and enhance the customer experience, delivering the tools and knowledge professionals need to thrive.
To learn more about BOC’s initiatives and customer programs, visit www.bocusa.org.
For a deeper look at the Stevie Awards and their impact, explore their official site at www.StevieAwards.com.
