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Claims Process Help!?!?! | 5.7K 3 |
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Which call centre CTI systems are the most popular and value for money? | 5.3K 1 |
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Printing Industry Customer Service Manager | 3.3K 0 |
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Roles, Responsibilities and Limits | 5.5K 1 |
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Seeking Manager, Client Operations | 4K 0 |
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CSM certification | 9.5K 2 |
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Happy Holidays! | 5.9K 0 |
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material, slides - customer service training | 7.7K 2 |
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Certification | 9.8K 2 |
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Alienating the 2% | 15.6K 1 |
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Multi Lingual Quality Control | 6.9K 2 |
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customer services terminology | 6.5K 1 |
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Agent attrition | 9.4K 3 |
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startegy to get back gallons from our custemors. | 10.7K 0 |
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NPS vs Other Measures | 7K 0 |
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Customers Service in The Public Sector | 10K 3 |
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Service Level agreements | 8.4K 0 |
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CSM software.... | 12.7K 4 |
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Answering and Closing the call | 5.6K 0 |
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Training product for CSR | 8.3K 0 |
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NTR Global Ultimate Software for IT Support | 6.2K 0 |
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TigerPaw Plus and Project Management | 4.9K 0 |
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Setting up Service Quality Department in Banks | 8.5K 6 |
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Do you work in customer service? | 5.9K 0 |
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Small Call Center - Question | 14.5K 4 |
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Most Valuable Hours of Operation | 6.4K 2 |
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NVQ Information | 4.4K 0 |
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Predictive Dialers IVR ACD | 4.9K 0 |
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The Customer is Bothering Me Book - CBC Radio interview | 4.1K 0 |
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Is it possible that quality is not a concern for any account? | 4.2K 0 |
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