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Games/exercise/activity suggestions required

 
Author anniejohn
Member 
#1 | Posted: 16 Feb 2008 06:21Reply Quote  
Hi everyone,

Need your help once again. I'm preparing for a customer service training on Monday and needed some games/activity/exercise to re-inforce effective listening skills and questioning skills. Any suggestions?

Thankyou in advance.

Best regards,
Annie

Customer Service Forum Customer Service Manager Forum / Customer Service Forum /
 Games/exercise/activity suggestions required

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