I thought I would take the opportunity to introduce myself to you as Director and Senior Consultant at Train 2 Develop.

After working in the contact centre industry for over 10 years, I launched Train 2 Develop to provide tailor made training and development solutions specifically for contact, call and customer service centres.

All the Train 2 Develop consultants have extensive contact centre experience. With operational, commercial and training knowledge we really do understand the industry.

If you would like to find out more about Train 2 Develop, click here to visit our website.

I'm looking forward to getting to know other members of the forum over the coming months.