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Hello from Cleveland...

 
Author gorby
Member 		 #1 | Posted: 18 Apr 2007 10:50 
I am a Coach in a call center in Cleveland, OH. I have been in the customer service industry for almost 15 years. I hope to learn as much as I share here.

Author cedennis
Member 		 #2 | Posted: 18 Apr 2007 15:24 
Hi Gorby,

Is your position as call center Coach a full time position, or are you a consultant?

I am a customer service consultant, and am very interested in the coaching aspect of things.

Best regards,

Chuck Dennis
www.AngryCustomerExpert.com
www.Knoweldgence.com

Who's Who Customer Service Manager Forum / Who's Who /
 Hello from Cleveland...

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