If you are looking for a job in customer service then gaining employment in your chosen field is going to be your number one goal.
The good news is that the number of customer service jobs is growing and there are a wide variety of roles that can lead to a fulfilling career.
As companies become more customer aware, the need for customer facing employees in roles such CSR, phone customer service, call center representative, data entry and customer service manager are becoming widespread.
Your first port of call for an entry level job search may well be within a reputable call center.
A quick look at the internet on job listings such as Career Builder or for local positions a visit to a recruitment agency will set you off on the right track. There are also a number of retail jobs that could offer you your first break.
Once you have found the vacancies that interest you, submit your CV and follow up with a call to express your interest.
Your next step is to prepare for an interview. This can be a daunting task, but with some prior research and confidence on the day things should run smoothly.
Make a list of potential interview questions and answers and memorize some examples of your past experiences with customers.
Finding customer service employment is not always easy, but with dedication and perseverance you will soon be making your mark in the world of customer service!
