Getting into the customer service industry after school or college or even after a spell away from the workplace can be a daunting prospect.
With the minefield of jargon, overnight advances in technology and economic downturn, job hunting is a real challenge right now. Here are a few ideas to help you find the customer service vacancies that might just kick-start your career.
Career Fairs
One of the best ways to go about finding customer service jobs is by attending career fairs. Career fairs, also commonly referred to as job fairs, are events that that regularly take place in large public places, such as hotels or shopping centers.
At a career fair, it is common for hiring companies to set up booths. These booths are not only designed to accept job applications, but they also take steps to inform you about the company in question or the job openings currently available. Many companies looking to hire customer service people turn to career fairs.
Should you decide to attend a career fair in your area, it is advised that you dress professionally. Although many companies simply collect job applications and resumes, some are known for giving interviews or even hiring workers right on the spot.
Depending on the career fair in question, you may gain instant access to as many as fifty or one hundred hiring companies. That is why it is important that you bring enough copies of your resume. When it comes to attending a career fair, the more resumes you have on hand, the better.
Local Newspapers
The employment section of your local newspaper or newspapers is another one of the many ways that you can go about finding open customer service positions. In addition to examining employment sections, you may also want to search for career inserts.
These inserts are common in larger newspapers, especially on the weekends. In a way, they are like career fairs, but in print instead. In addition to simply having information on open jobs many career inserts have information on training courses, the companies hiring, and so forth.
Online Customer Service Vacancies
The internet is another great way to go about finding available jobs in customer service. For starters, you will want to examine online job search websites, also commonly referred to as career search websites.
These websites enable you to browse through open jobs in your area or even in another part of the country. In addition to browsing, you can also tailor your search to include certain positions, such as that of an office manager.
In keeping with using the internet, it is also possible for you to find websites that are designed for those looking for careers in customer care. These online websites can easily be found with a standard internet search. When performing a standard internet search, it may be a good idea to use a phrase such as “customer service vacancies”.
These websites may not only have information on available jobs, but they may also give you tips for developing the perfect resume or tips on how to have a successful job interview.
Here are some of the most popular internet jobsites:
CareerBuilder
CareerBuilder is one of the largest online job sites in the world. Working with more than 300,000 employers, CareerBuilder has hundreds of vacancies to choose from.
indeed.com
Indeed consolidates hundreds of job openings daily and offers a fast search facility as well as email job alerts.
Simply Hired
Similar in look to indeed.com. Simply Hired have a good selection of customer facing job opportunities. You can search by job title, company, job type, education and experience.
Snagajob.com
Not the biggest job board, but the last time I looked there were some interesting vacancies at snagajob.com.
Jobs.net
Jobs.net is a huge site with a section devoted to jobs in customer service.
My Jobs Central
My Jobs Central is an easy to use website with a fair selection of vacant positions.
In addition to examining your local newspaper, using the internet, or attending career fairs, you may also find vacancies within your company. If you know of a job that opens up, you will want to ask to be promoted from within.
This is one of the best ways to find the job you really want to do. Should you decide to take this approach, plan it out carefully. You will want to avoid making a casual promotion request. If at all possible, schedule a meeting with your supervisors.
The above mentioned approaches are just a few of the many ways that you can go about finding customer service vacancies.
Good luck!
