The NEMT industry is evolving at a very fast pace. What should providers do to keep up with the ever-changing landscape?
One of the most critical success factors is to remain flexible and adaptable to arising challenges. The power of adaptability has been amply demonstrated during the COVID-19 pandemic. As terrible as the toll on life has been from this crisis, the impact on businesses would have been far more severe if it weren’t for the advancements in digital technologies.
NEMT software enhances security and care through the integration of technology, increasing productivity, cost-savings, and the level of services provided. The software of https://isi-technology.com/ was designed to help NEMT companies simplify their daily operations and stay competitive on the market. It is a user-friendly solution that provides easy access to all crucial data.
A robust software can save you a lot of time and effort by automating every step of the non-emergency medical transportation process. What other benefits can the right NEMT software bring to your business, you may ask? Let’s explore them together!
Improved Scheduling and Dispatch
ISI TECHNOLOGY offers a powerful software solution that ensures the safety of passengers during their trips to hospitals, clinics, family gatherings, or grocery shopping. Its robust scheduling and dispatch capabilities automatically search for the most suitable day and time for both clients and drivers. It carefully selects the best possible option to meet all passenger requirements.
If there’s a change in plans and the client needs to reschedule or cancel the trip, it can be easily done with the help of the software. The NEMT provider would then be promptly notified about the changes, saving patients costs for timely rescheduling or cancellation.
Identity Verification
The smart software solution leverages biometric scans and ID scans to examine and verify patient documents. This ensures there are no misunderstandings or mistakes during the pick-up process, as the driver must verify the identity at the designated pickup point before starting the trip.
Driver and Fleet Management
With license monitoring, providers can keep track of driver records, manage safety, and minimize risk. The software checks the serviceability of every car in the fleet before and after each ride.
Scheduling and Routing
The NEMT software selects the most optimal and fastest routes to ensure the passengers reach their destinations on time. It takes into account various parameters during trip scheduling, including the patient’s requirements, type of vehicle, and current road and weather conditions.
Real-Time Monitoring
Due to their accuracy, advanced global positioning systems can help transport providers enhance the safety and security of their clients. GPS trackers and many other vehicle tracking devices provide fleet managers with information about driver behavior, such as rapid increases in speed, sudden braking, and unsafe driving practices. Dispatchers can track the location of patients and monitor the drivers’ performance on the road.
Keep your Customers Satisfied
With the right software, NEMT companies can provide endless opportunities and advantages to their clients. Prioritize security and a high level of safety, get in touch with ISI TECHNOLOGY – a trustworthy NEMT software development company.
