The importance of great customer service can not be underestimated when it comes to conversions for your company.
In this infographic, Zendesk walks us through different channels and gives examples where companies can either do the right or wrong thing when it comes to providing excellent customer service.
About the Author
Zendesk, Inc. is a software company that offers a cloud-based customer service platform that includes ticketing, self-service options, and customer support features.