Step-By-Step Guide: How To Write A Brilliant Customer Service Essay
Customer service essays are quite unusual for educational institutions. However, some teachers still ask students to write about it. What does a customer service essay mean? The main goal of a customer service essay is to build strong relationships with customers. By creating such a custom paper, the writer wants to show how important clients are to him. Authors often write about the strategies, steps, methods taken by the company to satisfy the client’s needs. The main requirement for such essays is a logical structure.
Customer Service Essay Structure
An essay on A + must have the correct structure. Remember, the teacher expects to find arguments, examples, and logical paragraphs that improve the reading of the text. You can’t write arguments in one section – it breaks the structure, and inexperienced students get unsatisfactory grades, thereby deteriorating the academic reputation. If you want to surprise the teacher with your knowledge and creative approach to writing essays, pay attention to the following structural parts of the paper – it will show you how to write a good customer essay service essay.
First Section – Introduction
Studybay experts say that the first impression will lay the foundation for reading – either the person continues to analyze the text, or he quickly skips over and does not pay attention to the details. It is difficult not to disagree with this opinion because you are trying to make only the best impression even on the first date. Hence a customer service essay should have a strong introduction.
Start your essay with unique facts, statistics, quotes – these will be the hooks that will grab the reader’s attention. Next, use vocabulary depending on the target audience – business, conversational, etc. Then, start the essay with general information – leave the exciting information for the central part. So you can show the teacher that you understand the structure of the paper and get a +1 point for logic.
Let’s look at an example to consolidate knowledge. Suppose your teacher asks you to write a customer service essay on the topic of customer support. In the introduction, you can list all types of customer support and create a thesis statement – this is the article’s main idea. For example, you can argue that some type of customer support is the most effective, and based on arguments, researches you need to prove it. The introduction should be short – no more than 10% of the total volume of the article or 3-5 sentences.
Second Section – Body
The body is the essential part of the essay. We recommend that you analyze the scientific articles of authoritative people in advance and write any arguments that you would like to add to the essay in a notebook. Based on the arguments, you can understand how to distribute body paragraphs, and the writing process will be more straightforward. Use one argument for each section and create a connection between them – you can use transition words.
As an example, consider the topic “Key aspects of effective customer service.” Your arguments might be:
- Attracting customer attention.
- Customer satisfaction.
- Customer expectations.
- Customer complaints.
Body paragraphs should also have structure. Begin each body paragraph with the thematic sentence to remind the reader of the topic of the essay. Then provide arguments that will support your thesis. If your article contains complex terms, explain them in simple terms. Students often add unnecessary facts to the essay’s body to increase the word count when they do not have creative ideas. Remember, the word count does not guarantee good quality and high grades. Three hundred words are enough for you to make the text laconic and exciting – if you have more words limit, then write about examples directly related to the topic.
Avoid duplicate sentences! If you’ve already discussed an argument, you don’t need to talk about it in the following paragraphs – this is a sign of a lack of creative thinking. Avoid grammatical mistakes and write to the point.
Third Section – Conclusion
The conclusion, like the introduction, should be short – 10% of the total volume of the article. In conclusion, it is forbidden to add new facts, arguments since the essay will look unfinished. Finally, you can repeat your thesis and indicate whether you were able to confirm it. End your essay with recommendations or a rhetorical question – you will give the reader a reason to reflect on the topic even after reading the article.
Fourth Section – Bibliography
If you are using quotes from authoritative authors, you must add links so that the reader can check the credibility of the words. Having links increases the credibility of your essay. All quotes and references to them must be drawn up in the same style
- APA.
- ASA.
- MLA.
- Chicago.
- Harvard.
You can choose other styles as well – it all depends on the paper theme. Before formatting your article, always read the requirements of the style guide carefully.
