Outsourcing business processes is a great way to free up time, reduce costs and increase the efficiency of your business. Not to mention that with remote-only workforces continuing to grow, using outsourced talent is becoming the norm. There are many reasons why it is smart to outsource some of your operations. Here are some of the best roles to outsource.
Business Process Outsourcing (BPO) Defined
Business Process Outsourcing (BPO) is the act of outsourcing a specific business process to a third party. It’s a subset of outsourcing, but not all outsourcing is BPO. BPO can be defined as the outsourcing of non-core functions such as customer service, human resources, and virtual accounting services. If you are a tech company for instance and you want to focus all your efforts on developing amazing technology, then you could benefit from outsourcing things that are not directly related to creating the new tech.
Source Remote Data Entry Services
Data entry is a repetitive task that can be outsourced to save time and money. A data entry specialist will enter your data from documents into the system or database. You can outsource this process by hiring freelancers who work remotely, or by using an outsourcing company that has its own staff of data entry specialists. Leveraging their talent and expertise means that you can more easily scale up or down as your workflow demands change.
Outsource Business App Development
Want to create an app for your restaurant, shop, or boutique? A business app is a program that allows you to run your business more efficiently. This can be anything from accounting software to a customer management system, or even something as simple as an invoicing template or an appointment management system. You could even have someone develop a mobile app that customers can use on the go. The advantages of outsourcing your business app development include huge cost savings over hiring your own team. It will cost less than hiring internal developers because they’ll be working on other people’s projects at all times.
Leverage the Expertise of Web Design and Development Companies
Web design is a complex process that requires years of training and experience to master. However, it is also an important part of marketing and can help you get more customers. If you don’t have the time or expertise to handle this part of your business, consider outsourcing web design services instead. It’s a great candidate for BPO because many companies don’t have the time or expertise to manage a web design team if that’s not their core business.
Use Freelance Content Writing and Blogging
Finding the right content writer is worth its weight in gold. By outsourcing you can look for talent at a fraction of the cost to hire a full-time internal one. Instead of paying for benefits, you can simply pay for the service to get high-quality content written for your business. You want to look for writers who can match your style and offer a unique voice versus one who sounds like a robot when they write. Pay them as each project is completed. Many writers do not work on Net 60 and Net 90 terms and expect to be paid right away as work is completed.
Hire a Third-Party Accounting Company
If you’re like most small business owners, you probably have a lot on your plate. You may be responsible for everything from marketing and sales to accounting and human resources. Leveraging an outside accounting firm can free up a lot from your plate. They offer services such as bookkeeping and invoice processing so that you don’t have to do it yourself. You can however focus on providing great service to your clients.
Look for a Virtual Assistant
Virtual assistants are an excellent choice for many small business owners. They can help with everything from making phone calls to scheduling appointments to answering emails and keeping track of your calendar. More specialized ones can even post on social media.
Conclusion
At the end of the day, outsourcing your business processes can be a great way to save time and money. From hiring an accounting firm to sourcing data entry specialists, there are plenty of business processes that can be helped by BPO.
