Customer service software firm hit the sales and service grade.
TeamSupport, one of the leading customer service software systems on the market, has been honored as the Gold Winner in the 2014 Stevie Awards for Sales & Customer Service in the Collaborative Solution – New Version category.
The announcement was made at the awards gala held at the Bellagio Hotel in Las Vegas on February 21, 2014.
The Stevie Awards honor the achievements of sales, business development, customer service and call/contact center professionals worldwide.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition.
Entries were considered in 43 categories for customer service and contact center achievements. More than 260 executives around the world participated in the judging process.
“Entries to the Stevie Awards for Sales & Customer Service awards have almost doubled over the past few years,” said Michael Gallagher, president and founder of the Stevie Awards:
“Not only have we seen a dramatic increase in the number of entries; but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate TeamSupport for their outstanding work.”
“We are thrilled to be recognized with the Gold Stevie Award and to be honored as one of the best help desk software solutions on the
market,” said Robert C. Johnson CEO of TeamSupport.
“At TeamSupport we’ve developed one of the industry’s best collaborative customer support software suites with features like screen recording, ticket integration and team chat that allow customer service teams to work together better than ever.”
TeamSupport.com is a SaaS-based customer support suite that helps companies solve customer service issues by focusing on communication,
collaboration, and knowledge sharing between internal support team members and other constituents within a company.
About TeamSupport
TeamSupport.com, based in Dallas, Texas, is a Web-based help desk and service desk application built specifically for customer-facing support.
About The Stevie Awards
The Stevie Awards have become one of the world’s most coveted awards. With more than 100 categories in Sales & Customer Service, the Stevie Awards honors the achievements of sales, business development, customer service and call/contact center professionals worldwide.