The sixth annual Customer Happiness Awards (CHA) were recently held at The Westin Dubai Mina Seyahi, with His Highness Sheikh Humaid Bin Khalid Al Qasimi in attendance, emphasizing the importance of recognizing companies leading in customer engagement.
The awards, organized by Plan3Media, celebrated 53 companies across 16 categories for their exceptional efforts in enhancing customer experiences and embedding customer satisfaction into their operations.
Winners included Dulsco for Customer Happiness Team of the Year, Autostrad Rent A Car for Customer Happiness Company of the Year – SME, and ORO24 Developments for Customer Happiness Real Estate Developer of the Year.
The event also honored organizations like the Telecommunications and Digital Government Regulatory Authority (TDRA), Virgin Mobile UAE, Nakheel Community Management, NX Digital Technology, and Dubai Holding Community Management for their customer-centric initiatives.
Reflecting on the significance of the awards, recipients like Atif Rahman from ORO24 Developments and Dr. Abdullah Al Nuaimi from NX Digital Technology expressed their commitment to customer satisfaction and continuous improvement.
The Customer Happiness Awards highlighted a shift towards more impactful customer engagement strategies in the UAE, encouraging businesses to redefine their approach to customer happiness.
