Sign up for this free webinar from Calabrio to learn about AI and how to use your data to drive a better customer experience.
In a recent global survey, while 83% of global contact centre managers say they already have the analytical problem-solving tools they need, less than half of managers say they’re seeing the benefits from analytics, Artificial Intelligence (AI) and Machine Learning (ML). Something has to change. Calabrio accelerates the use and value of AI analytics, because we understand its potential to achieve so much more. Getting the edge by addressing the unknown, that is what Calabrio Analytics brings to the table.
Join Kyle Smaagard, Technical Program Manager – Machine Learning & AI at Calabrio, as he challenges the way you think about analytics and how analytics can augment human work and decisions. Listen in as he discusses what AI is and how analytics can address the unknowns in your business and drive better customer experiences.
In this webinar, we will cover:
- What is AI and what is the latest with this technology?
- What does the future hold? Is AI taking over?
- How can I get started and apply it to my business?
