Insurance Archives

The Future of Customer Service in the Insurance Industry

December 8, 2025January 31, 2024 by Mike Sandy

The insurance industry is shifting and making digital transformations for good to match increasing expectations and the changing landscape of modern technology. The market dynamics are in constant development..

Artificial Intelligence: 3 Benefits for the Insurance Industry

December 8, 2025July 16, 2020 by Henry Jinman

Customer chatting with mobile insurance bot

As the insurance sector competes to win market share, Henry Jinman at EBI.AI discusses three ways companies can benefit from the power of Artificial Intelligence. .

One Deal Away: Engaging and Retaining Insurance Customers

December 8, 2025February 27, 2012 by Alistair Burton

Consumers looking for insurance are always looking for the best deal: they search the web, compare the price, and take out the policy..

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