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Location Data

How to Successfully Use Location Data for Better CX

December 8, 2025August 13, 2021 by Mark Jefferies
Customer's location on phone

Companies small and large are currently using all types of information to understand their customers better, regardless of what products or services they’re offering. Learn more about customer location data..

How to Use Location Data for a Better Customer Experience

December 8, 2025March 12, 2018 by Jon Croy
Couple using mobile while shopping

Retailers are facing a customer experience transformation and location data is playing a key role. Learn more in this article by Jon Croy, CMO at Point Inside..

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Latest Articles

  • How AI Agents Are Changing the Way Businesses Connect Their Systems
  • Who Holds the Strings? If You Control the ‘Outcome’ You Can Stand Behind It
  • Anticipatory Customer Service: Help Before Customers Ask
  • Hire for Heart: Why Attitude Rules Customer Service
  • How To Create a Brand Name That Reflects Business Goals and Unique Identity

Latest News

  • Lightsage Raises $4M to Build the Growth Stack for Internet Software’s Newest Customer: AI Agents
  • Genesys Puts Agentic AI to Work Across the Customer Journey
  • Quiq Launches Voice Assist: Agentic AI That Acts During Live Calls
  • Kohl’s Appoints Arianne Parisi as Chief Customer Officer
  • evaluagent and Fynto Announce Strategic CX Partnership

Knowledge Base

  • Why European Countries Take Different Approaches to Loot Box Regulation
  • 10 Practical Ways to Capture Customer Preferences
  • 14 Summer Wedding Gift Ideas That Feel Seasonal and Special
  • What to Look for in Advanced Fintech And NeoBanks Software Development Solutions
  • Why a Route Planner Is Part of Great Customer Service

Manager's Toolbox

  • What Is Atkinson’s Theory of Customer Satisfaction?
  • What is Kotler’s Theory of Customer Satisfaction?
  • What Is the Abilene Paradox? A Simple Guide for Service Teams
  • What are the 7 Rs of Logistics?
  • What are the Five Stages of Team Development and Performance?

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