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Alon Ghelber

Top Shopify Customer Support Apps for October 2020

December 8, 2025October 19, 2020 by Alon Ghelber
Shopify App

With keen competition in the eCommerce space, customer service is a top priority. Alon Ghelber looks at some of the top Shopify Customer Support apps available today..

5 Ways Brands use eCommerce Data to Improve Their Customer Service

December 8, 2025September 23, 2020 by Alon Ghelber
eCommerce data

The customer experience your company provides to customers can’t simply be quantified in the number of sales, but can be measured at all phases of the customer experience..

Why a Go to Market Strategy Is Important for Every Business

December 8, 2025July 30, 2020 by Alon Ghelber
Marketing Team

Alon Ghelber, Chief Marketing Officer at Revuze reveals why the more customer engagement you have the more likely your customers will shop with you in the long run..

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Latest Articles

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  • How to Make Automated Customer Experience More Human
  • Social Media Standards for Customer Service Managers
  • Saying “I’m Sorry” Isn’t Enough: The Real Secret to Keeping Customers
  • First Call Resolution for Voice Agents: When a Resolved Call Leads to Another Call

Latest News

  • Ofcom Considers Tougher Rules as Parcel Delivery Complaints Rise
  • Upstream Works Launches Totalix Contact Center Platform
  • 75% of B2B Leaders Trust Human Guidance Over AI
  • Robert Downey Jr. Joins SPECS as Honorary Chief Customer Experience Officer
  • Microsoft Brings AI Agents and Analytics to Existing Contact Centers

Knowledge Base

  • Jawnys Now Available on DoorDash, UberEats and GrubHub
  • How To Turn Your Side Hustle Into a Real Business During National Entrepreneurship Month
  • How to Treat Nervous Dental Patients
  • Are These SMS About Mis-Sold Car Finance Legit?
  • Why European Countries Take Different Approaches to Loot Box Regulation

Manager's Toolbox

  • What Is Atkinson’s Theory of Customer Satisfaction?
  • What is Kotler’s Theory of Customer Satisfaction?
  • What Is the Abilene Paradox? A Simple Guide for Service Teams
  • What are the 7 Rs of Logistics?
  • What are the Five Stages of Team Development and Performance?

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