Brian Tuite

Simulation Training Takes Hold in Customer Service Centers

December 8, 2025August 15, 2022 by Brian Tuite

Simulation training, which helps customer service agents prepare to deliver superior service, is one of the fastest-growing training approaches. Brian Tuite, CEO and Co-founder of Zenarate, explains..

AI Conversation Simulation for High-performing Customer Service Agents

December 8, 2025March 3, 2022 by Brian Tuite

A key to retaining your existing business, growing your brand, and attracting new business is keeping your customers happy. Brian Tuite of Zenarate reveals new technologies that will help improve service..

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