Skip to content
CSM – Customer Service Manager Magazine
Customer Connect 2026
CSM – Customer Service Manager Magazine
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact

Henry Spitzer

The Age of Online Communities: How to Create Branded Communities and Why You Should Bother

December 8, 2025July 22, 2021 by Henry Spitzer
Henry Spitzer, VP of of Sales at Lusha

Henry Spitzer, VP of Sales at Lusha explains how community building is a powerful and cost-effective way to increase retention by creating a central destination for users to find support, advice and best practices..

Customer Connect Expo 2026
CSM Newsletter

Search

Latest Articles

  • The Tech Scales Online Betting Platforms Support During 2026 FIFA World Cup In-Play Surges
  • 100 Customer Appreciation Quotes for Thank-You Messages
  • What Is National Receptionists Day and When Is it?
  • 50 Things You Should Never Say to a Customer
  • Why Human Judgment Still Outperforms AI in High-Stakes CX

Latest News

  • Zendesk Signals End of the Chatbot Era with New Autonomous Service Workforce
  • Impress Computers Secures World-Class Customer eXperience Trained (WCCXT) Certification
  • Constant Contact Names Megan Anderson as Chief Customer Officer
  • Stackable Labs Unveils AI Experience Layer for Customer Messaging
  • Leading the Way: Teams Secure Three Prestigious Awards

Knowledge Base

  • 50 Ways to Say Thank You for a Quick Response
  • How a Personal Injury Lawyer Builds and Presents Your Legal Case
  • The True Value of Self-Service Customer Analytics for Retail
  • 5 Ways Customer Service Live Chat Can Boost Your Shipping Business
  • Easy Ways to Strengthen Your Wi-Fi and Reduce Lag

Manager's Toolbox

  • What Is the Abilene Paradox? A Simple Guide for Service Teams
  • What are the 7 Rs of Logistics?
  • What are the Five Stages of Team Development and Performance?
  • What are the Ten Principles of Reinvention?
  • What Are The Clarkson Principles of Stakeholder Management?

Categories

  • Articles
  • News
  • Manager's Toolbox
  • Knowledge Base

Info

  • Privacy
  • Contact us
  • Advertise
  • Disclaimer
© Customer Service Manager (CSM) 2005-2025
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact