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JoAnna Brandi

7 Things Every Customer Service Person Needs to Know

December 8, 2025May 3, 2015 by JoAnna Brandi
Call center operator

There’s never been a time when great customer service mattered more than it does now.

Customer Care and Employee Care Go Hand in Hand

December 8, 2025May 1, 2015 by JoAnna Brandi
Employee care meeting

Delivering a level of service that will build true customer loyalty means caring for your employees.

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