Skip to content
CSM – Customer Service Manager Magazine
Customer Connect 2026
CSM – Customer Service Manager Magazine
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact

Joe Takash

Five Conversation Starters and Relationship Builders

December 8, 2025May 21, 2015 by Joe Takash
Conversation Starters

Building relationships in the workplace is not always easy. Here are five tips to help you get started.

5 Tips to Turn Your ‘No’ Client Into a ‘Yes’ Client

December 8, 2025February 22, 2010 by Joe Takash
Yes man?

Getting your customer to yes is not always easy. Here are some “trigger tips” to help you on your way.

Customer Connect Expo 2026
CSM Newsletter

Search

Latest Articles

  • 6 Amazing Ways AI Is Changing Customer Support
  • The 10 Pillars of Customer Experience
  • The Enterprise AI Bottleneck: Why Legacy CX Infrastructure Is Slowing AI Transformation
  • How Customer Segmentation Improves Customer Experience
  • How KFC Handles Customer Complaints

Latest News

  • Quiq Launches Verified Intelligence to Provide Enterprise Governance for Agentic AI
  • Klaviyo Integrates Social Engagement into B2C CRM with New Product
  • Omilia Unveils Lexis: A Native Generative TTS Engine for Enterprise Contact Centers
  • Yorkshire Building Society Uses AI Agents to Streamline Member Services
  • Customers 3x More Likely to Use Third-Party GenAI Over Brand Chatbots

Knowledge Base

  • Why European Countries Take Different Approaches to Loot Box Regulation
  • 10 Practical Ways to Capture Customer Preferences
  • 14 Summer Wedding Gift Ideas That Feel Seasonal and Special
  • What to Look for in Advanced Fintech And NeoBanks Software Development Solutions
  • Why a Route Planner Is Part of Great Customer Service

Manager's Toolbox

  • What is Kotler’s Theory of Customer Satisfaction?
  • What Is the Abilene Paradox? A Simple Guide for Service Teams
  • What are the 7 Rs of Logistics?
  • What are the Five Stages of Team Development and Performance?
  • What are the Ten Principles of Reinvention?

Categories

  • Articles
  • News
  • Manager's Toolbox
  • Knowledge Base

Info

  • Privacy
  • Contact us
  • Advertise
  • Disclaimer
© Customer Service Manager (CSM) 2005-2026
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact