Julie Steinbeck

Every business – even business-to-business enterprise – has customers. Their customers are the lifeblood of their business; without their patronage, the company will collapse. With this in mind, providing outstanding customer service should always be a top priority. However, there are times when it matters more than others. The following are six instances where a … Read more

There was once a time when you only did business with people you knew. At the very least, you wanted to meet them first before agreeing to buy anything. Then technology took off, creating a world where entities could do business with each other without ever meeting face to face. Over time, that evolved into … Read more