Are Happy Agents the Secret to Happy Customers?
Mads Fosselius, Founder and CEO of Dixa explains how to create an environment where customer service agents feel empowered to do their best work..
Mads Fosselius
Latest Articles
Latest News
- TELUS Digital and Cresta Partner to Scale AI-Driven Agent Augmentation and Automation
- Salesforce Bolsters AI Agent Strategy with $3.6bn Acquisition of Fin
- 8×8 Expands AI Studio with Real-Time Voice Translation and Multi-LLM Support
- Atento Unveils New AI Solutions Suite for In-House CX Operations
- Adobe Announces General Availability of CX Enterprise Coworker