Skip to content
CSM – Customer Service Manager Magazine
Customer Connect 2026
CSM – Customer Service Manager Magazine
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact

Marie Fincher

How Technology Can Help You Improve Your Company’s Customer Service

December 8, 2025October 18, 2018 by Marie Fincher
Call Center Technology

In order to create customer loyalty, it’s essential to optimize your interactions by tapping into the latest technology..

Customer Connect Expo 2026
CSM Newsletter

Search

Latest Articles

  • Hire for Heart: Why Attitude Rules Customer Service
  • How To Create a Brand Name That Reflects Business Goals and Unique Identity
  • Car Shipping Quotes: Why the Lowest Bid Usually Costs More
  • Sabio’s AI Chief: “AI’s ‘Token-Maxing’ Era Is Over; End of Subsidies Now Forcing Corporate Reckoning”
  • 5 Fulfillment Mistakes Growing E-commerce Brands Must Avoid

Latest News

  • evaluagent and Fynto Announce Strategic CX Partnership
  • Crescendo Launches the AI-Native Customer Experience Platform
  • Verizon Partners with Google Cloud to Scale Gemini Enterprise Across CX and Operations
  • European Contact Centre and Customer Service Awards Unveils Shortlisted Finalists
  • Clearwave Unveils Unified Agentic AI Workforce to Automate Patient Journeys

Knowledge Base

  • Why European Countries Take Different Approaches to Loot Box Regulation
  • 10 Practical Ways to Capture Customer Preferences
  • 14 Summer Wedding Gift Ideas That Feel Seasonal and Special
  • What to Look for in Advanced Fintech And NeoBanks Software Development Solutions
  • Why a Route Planner Is Part of Great Customer Service

Manager's Toolbox

  • What Is Atkinson’s Theory of Customer Satisfaction?
  • What is Kotler’s Theory of Customer Satisfaction?
  • What Is the Abilene Paradox? A Simple Guide for Service Teams
  • What are the 7 Rs of Logistics?
  • What are the Five Stages of Team Development and Performance?

Categories

  • Articles
  • News
  • Manager's Toolbox
  • Knowledge Base

Info

  • Privacy
  • Contact us
  • Advertise
  • Disclaimer
© Customer Service Manager (CSM) 2005-2026
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact