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Gamification

3 Simple Steps to Customer Service Gamification

December 8, 2025May 5, 2015 by Neil Penny
Gamify customer service processes

Neil Penny outlines some practical advice for a successful approach to boosting your customer service programs using gamification.

Using Games to Create a Better Customer Experience

December 8, 2025March 13, 2015 by Shep Hyken
Gamification Strategy

Read about the latest trend of customer service “gamification”.

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