Skip to content
CSM – Customer Service Manager Magazine
Customer Connect 2026
CSM – Customer Service Manager Magazine
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact

Gig Economy

The Relationship Between GigCX and Customer Lifetime Value

December 8, 2025February 25, 2021 by Megan Neale
GigCX Customer Service Agent

Megan Neale, Co-Founder and COO at Limitless explores the relationship between GigCX and Customer Lifetime Value (CLV) and how it enables brands to re-think their approach to customer service..

Why the Gig Economy and Customer Service Go Hand in Hand

December 8, 2025February 18, 2020 by Roger Beadle
Gig Economy worker speaking to customer

Roger Beadle, CEO at Limitless explains why agile customer service models are needed and how businesses can take advantage of the gig economy to improve their customer experience..

Customer Connect Expo 2026
CSM Newsletter

Search

Latest Articles

  • The Enterprise AI Bottleneck: Why Legacy CX Infrastructure Is Slowing AI Transformation
  • How Customer Segmentation Improves Customer Experience
  • How KFC Handles Customer Complaints
  • EESI Global: Mission, Architecture, and Operating Principles of an International Self-Regulatory Platform
  • How to Monitor AI and Human Customer Support in Real Time

Latest News

  • Genesys Advances Agentic AI Strategy with Pinkfish Acquisition
  • The Right to a Real Person: Ireland’s New CX Mandate for Online Finance
  • Five9 Strengthens Executive Team to Drive AI Transformation in CX
  • SOTpay Launches Chloe, the Securafone AI Booking Concierge Helping Hotels Win Back Direct Bookings
  • Zenarate Extends its Frontline Performance Platform with Evolve, Delivering a Unified Approach to Human + AI Performance

Knowledge Base

  • 14 Summer Wedding Gift Ideas That Feel Seasonal and Special
  • What to Look for in Advanced Fintech And NeoBanks Software Development Solutions
  • Why a Route Planner Is Part of Great Customer Service
  • 50 Ways to Say Thank You for a Quick Response
  • How a Personal Injury Lawyer Builds and Presents Your Legal Case

Manager's Toolbox

  • What Is the Abilene Paradox? A Simple Guide for Service Teams
  • What are the 7 Rs of Logistics?
  • What are the Five Stages of Team Development and Performance?
  • What are the Ten Principles of Reinvention?
  • What Are The Clarkson Principles of Stakeholder Management?

Categories

  • Articles
  • News
  • Manager's Toolbox
  • Knowledge Base

Info

  • Privacy
  • Contact us
  • Advertise
  • Disclaimer
© Customer Service Manager (CSM) 2005-2026
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Contact