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Roger Beadle

Navigating the ‘Pingdemic’ with Flexible CX Teams

December 8, 2025August 24, 2021 by Roger Beadle
People using contact tracing app

The ‘pingdemic’ has caused widespread disruption and staff shortages. Roger Beadle, CEO and Co-founder of Limitless explains how brands can best manage their customer service teams during such unforeseen events..

The Contact Center Questions Raised by Coronavirus

December 8, 2025March 12, 2020 by Roger Beadle
Coronavirus COVID-19

We all know we should expect the unexpected – that’s the nature of business. But what if you had to cease operations in multiple cities and countries at the same time?

Why the Gig Economy and Customer Service Go Hand in Hand

December 8, 2025February 18, 2020 by Roger Beadle
Gig Economy worker speaking to customer

Roger Beadle, CEO at Limitless explains why agile customer service models are needed and how businesses can take advantage of the gig economy to improve their customer experience..

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Manager's Toolbox

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