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Peter Mullen

Avoid Seasonal Highs and Lows with These Customer Experience Tips

December 8, 2025December 12, 2019 by Peter Mullen
CSR talking to customers at Christmas

Every year organizations invest millions to deliver a high-quality customer experience (CX) during their seasonal periods. Peter Mullen at VXI Global Solutions investigates..

Why You Can’t Have CX Without EX

December 8, 2025November 19, 2019 by Peter Mullen
Customer support team

When companies spend time ensuring their employees are engaged, the results speak for themselves..

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