Five9, the provider of the Intelligent CX Platform, has officially announced the winners of its 2025 Global Partner Awards.
The annual accolades serve to recognize the partners within the Five9 ecosystem that have demonstrated exceptional performance, technical innovation, and a commitment to delivering measurable customer outcomes over the past year.
As the contact center industry shifts toward an AI-first approach, this year’s winners highlight the critical role of collaboration in scaling AI-elevated customer experiences. The list of honorees spans a wide breadth of the CX landscape, including global technology alliances, systems integrators, and regional specialists.
Driving Results in the AI Era
The 2025 awards emphasize the importance of the end-to-end customer journey, from initial implementation to long-term success. According to Five9, the recognized partners have been instrumental in helping enterprises modernize their CX stacks while maintaining operational discipline.
Kim Hill, SVP of Partner Sales, Five9, said:
“Our partners drove results by a deep focus on the entire customer journey from selling, delivery, to ongoing customer success. In a year where AI-driven CX demanded leadership, these partners stepped in early, executed with discipline, and delivered real outcomes for customers. This recognition celebrates the partners helping Five9 customers modernize their CX, while also scaling with confidence.”
The 2025 Global Partner Award Winners
The awards are categorized to reflect the diverse strengths of the Five9 partner network, ranging from regional sales execution to specialized AI delivery.
Regional Leadership and Sales Alignment These awards recognize partners who have achieved significant market impact and sales alignment within specific territories:
- Global Partner of the Year: Google Cloud
- U.S. Partner of the Year: NWN
- Canada Partner of the Year: Synoptek
- EMEA Partner of the Year: Exponential-e
- DACH Partner of the Year: WTG Communications
- IberoAmerica Partner of the Year: MovigoO
- Technology Solutions Distributor of the Year: Sandler Partners
- Advisory Partner of the Year: C3
Technology and Solutions Innovation Honoring those who extend the capabilities of the Five9 platform through deep integration and scalable design:
- Technology Alliance Partner of the Year: Salesforce
- ISV Partner of the Year: Pindrop
- WEM Partner of the Year: Verint
- SI Partner of the Year: Deloitte Digital
High-Performance and Execution Recognizing consistency in pipeline growth and repeatable delivery results:
- Demand Partner of the Year: Lion Mountain
- Delivery Partner of the Year: TTEC
- AI Partner of the Year: Cresta
- CX Partner of the Year: Opus Technology
Customer Outcome and Excellence Awards Celebrating those who drive the most significant business impact and demonstrate leadership across the ecosystem:
- AI-Elevated CX Partner of the Year: CDW
- Most Trusted Expert Partner of the Year: TTEC
- Best CX Partner Platform Innovator of the Year: BT Business
- CX Partner Excellence Awards: Level AI, Intelisys, InferenceLabs9, and Babble Cloud Limited.
The Future of the Intelligent CX Platform
The announcement comes as Five9 continues to expand its “Genius AI” capabilities, aiming to provide hyper-personalized experiences for its 3,000+ global customers. By leveraging a network of over 1,400 partners, Five9 remains positioned at the center of the “New CX” movement, where human agents and AI work in tandem to drive business value.
For organizations looking to explore the Five9 ecosystem further, the company provides comprehensive resources via its partner portal at www.five9.com/partners.