CSM Contributor

Merchant cash advances in the UK are continuing their rise, following on from the success of last year. They are an alternative funding solution for businesses that are trying to capitalise on growth. This product has grown tremendously over the past five years and one of the market leaders selling it are PDQ Funding. They … Read more

Building a business from the ground and taking it to the top is not a small thing. However, making sure that it stays on the top is an even harder job. It doesn’t matter if you are running a small or big business; when it comes to online presence, customer service is the heart and … Read more

It can be difficult for you to make and receive payments while traveling. Sometimes it is not feasible to monitor your transaction details like your account title, account number, date of transaction, amount of transaction, and who it was for while on the move.You can accidentally make a payment to the wrong account, or you … Read more

The parameters of what constitutes a great marketing campaign have changed enormously over the decades, once upon a time it was sales figures alone that caused a stir amongst the internal management teams. Now we hold so much more stock in online sentiment, engagement and brand authority, all of which often have a knock-on effect … Read more

I would argue that testing and quality assurance has the largest ROI of any other process in the software development lifecycle. It might not have a direct impact on increasing your bottom line, but without it you might not have a bottom line to speak of. First, catching mistakes can save your business loads of … Read more

Successful eCommerce depends on giving customers a pleasant experience from the homepage to their shopping cart, which can be tough to manage..

Too many businesses still believe they are selling products, but this is no longer the case. What your team is selling today is service. Customers can go to various businesses, including online, to buy the same items you sell. If your company provides a better customer experience, consumers will stay. Customer service training is as … Read more

No matter what kind of sleeper you are, taking a nap helps to recharge your batteries, so you wake up refreshed and productive..

It’s no secret; the high-street is struggling. In fact, that’s putting it mildly. Every week we seem to hear countless stories of businesses either struggling to stay afloat or worse still, closing their doors. If you currently operate on the high-street, there’s no doubt that it’s an incredibly difficult time. Sometimes, there is little you … Read more

When you work in a customer facing job, dealing with irate customers is, unluckily, just part of the job. But what do you do when customers cross the line from standard grumpiness to downright bullying? If you have spent a lot of time dealing with excessively angry and rude customers, it can cause emotional damage … Read more

Banks, credit unions, and direct lenders work in a very competitive market. They also deal with one of the most sensitive and vital aspects of peoples’ lives: money. Or the lack thereof. In this context, customer service is crucial to attract and retain clients and do good business. Improving customer service for lending businesses is … Read more

With the advancement in technology, there are many changes in the way people operate. For instance, it is possible to hold a board meeting when those involved are in different locations. Moreover, employees can now work from remote locations. That improves business productivity. Education is not left behind either. The days when physical books were … Read more

As businesses begin to transfer most of their daily activities onto online networks, the risk of security breaches is skyrocketing. Most company networks have access to a sturdy security system that helps protect from external attacks and infiltration. However, most security systems are helpless against an attack conducted from within the company. Many information leaks … Read more

It is not a secret that finding a position in the competitive job market today is hard work. Of course, there are experienced professionals who are lucky enough that companies are headhunting them, and not vice versa. These people do not need a writing guide on how to write cover letters. But if you are … Read more

If you want to do everything you can to improve your small business, there are some very easy things you can do. If you want to find out more then take a look below. Keep Financial Score Some businesses do not have a good idea of their monthly numbers or even the financial trends that … Read more

Implementing industrial robots within a manufacturing setting can be an arduous task. There are various logistical and financial factors to consider before you can leverage a robot to automate your operations. Small industrial robots are designed to execute a vast range of tasks. Still, manufacturers face nearly the same challenges when it comes to their … Read more