League Connect Brings Healthcare Executives Together Around AI-Driven CX

Healthcare leaders looking to sharpen consumer experience strategies through AI and human performance will be heading to Palm Beach, March 2-5, as League has revealed the keynote lineup for League Connect 2026.

The event will feature Sol Rashidi, Steven Kotler, and Marc Priestley, bringing together expertise spanning enterprise AI, neuroscience-backed peak performance, and elite teamwork from Formula 1. The conference theme, Peak Performance, reflects growing pressure on healthcare organizations to optimize both technology and human capability in an increasingly complex CX landscape.

League Connect is hosted annually by League, the AI-driven healthcare CX platform, and brings together more than 100 senior executives and decision-makers from payer, provider, and health technology organizations. The 2026 edition will explore how AI, best practices, and innovation can be applied to elevate the healthcare consumer experience at scale.

Mike Serbinis, Founder and CEO of League, said:

“Achieving peak performance in healthcare requires more than just new technology; it demands a fundamental shift in how we approach human potential and organizational excellence. We are thrilled to welcome Sol Rashidi, Steven Kotler, and Marc Priestley to the League Connect stage. Their expertise in artificial intelligence, flow state psychology, and high-performance teamwork will provide attendees with the critical insights needed to drive the next generation of healthcare consumer experiences.”

Rashidi, widely recognized as the world’s first Chief AI Officer for enterprise, brings deep experience in operationalizing AI across large organizations. A best-selling author with ten patents, she played a key role in launching IBM Watson and has led more than 200 AI deployments. Her League Connect session will focus on what it takes to move AI beyond experimentation and embed it as a core driver of organizational performance, while ensuring it remains secure, scalable, and human-centered.

Kotler, a New York Times–bestselling author and founder of the Flow Research Collective, is one of the world’s leading authorities on human performance. His work on flow state psychology and peak performance neurobiology—nominated for three Pulitzer Prizes—has been applied by organizations ranging from the U.S. Navy SEALs to Google. At League Connect, Kotler will explore how healthcare leaders can harness flow to boost creativity, improve decision-making, and maintain high performance in high-pressure environments.

Rounding out the keynote lineup is Marc Priestley, who offers a perspective shaped by years in Formula 1 racing. As a former senior mechanic for the McLaren F1 team, Priestley worked alongside world champions where success was determined by milliseconds, data precision, and flawless teamwork. Now a broadcaster and author, he will share lessons on data-driven decision-making and building cultures of continuous improvement that translate beyond the racetrack.

Beyond the keynote sessions, the League Connect 2026 agenda will feature senior healthcare leaders from organizations including BCBS, NHS, Cognoa, Caresource, and Google, offering additional insight into how the industry is evolving. Attendance is by application via the event website at https://connect.league.com.

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