Recreation Department is on a Mission to Improve Customer Service

Fort Collins Recreation Department

In the City of Fort Collins, the Recreation department has recognized that customer service is a top priority. The City of Fort Collins Recreation department has announced that it is on a mission “to provide world-class recreation services that inspire living healthy and engaged lives”. It says that is committed to improving all aspects of … Read more

Focus on the Customer, Not the Money

Customer Focus

Striving to take your business to the next level of success? Perhaps it’s time to refocus. Stop worrying so much about the sale, and just take care of the customer.

Customer Service Phone Tips

Telephone Agents

Making a good impression on the telephone phone is not that difficult. Here are 7 customer service phone tips to help you succeed.

8 Tips for Fantastic First Impressions

Make a good first impression

Here are some tips on how to make a great first impression with your customers. Having spent three months searching for a company that could actually deliver on the product I was searching for, I finally secured an interview with the account manager of a large international company. On the day of the meeting, I … Read more